1. General Terms and Conditions

1.1 Event Overview: “Kai Tin Mid-Autumn Pop-up WholeLove × Noto Health Concern Station” hereinafter referred to as the “Event” is organised by Chinese Pharmaceuticals (Hong Kong) Limited hereinafter referred to as the “Organiser”, which provides the relevant products and gifts.

1.2 Event Dates: From 25 September 2026 to 27 September 2026, for a period of 3 days.

1.3 Event Time: From 11:00 a.m. to 7:00 p.m.

1.4 Event Venue: Atrium, 2/F, Kai Tin Shopping Centre, Lam Tin, Kowloon, Hong Kong.

1.5 Eligibility: The Event is open to all members of the public free of charge. No prior registration is required.

1.6 Participation Restrictions: Each participant may collect one game card only and collection on behalf of another person is not permitted. Each game or experience booth may be participated in or used once only per person. Before participating in the Event or taking any test, participants should assess for themselves whether their personal physical condition is suitable for participation.

1.7 Right to Change the Event: To the fullest extent permitted by law, the Organiser shall have the absolute discretion to amend, suspend, cancel or terminate the Event, change the event rules, eligibility requirements, game arrangements, redemption methods, gift contents, or substitute any product/gift with another product/gift of equivalent or similar value at any time without prior notice. Participants shall not make any claim, demand compensation from, or seek to hold the Organiser liable as a result thereof.

1.8 All images are for reference only. The actual items shall prevail.

1.9 By participating in the Event, participants agree that the Organiser and its affiliated companies, agents, contractors and partners may, without further notice or payment of any fee, take photographs, video recordings and audio recordings of, and use, their likeness, images, voice, name or participation records for the purposes of the Event and related brand promotion, press releases, social media, websites, internal records and marketing. If a participant does not agree to be photographed, recorded or to have such materials used, he/she should proactively inform the on-site staff before participating in the Event.

1.10 The Organiser reserves the right to cancel, suspend, postpone, end early or change the Event or any terms and conditions without prior notice for any reason, including but not limited to extreme weather, instructions from the Government or mall management, public safety, venue restrictions, insufficient supply, technical failure, unforeseen incidents, epidemic or other force majeure events. The Organiser shall not assume any liability or compensation for any direct, indirect, incidental, special or consequential loss, costs, expenses, disappointment, loss of expected benefit or any other claim arising from or in connection with the aforesaid arrangements.

1.11 If any conduct is found to damage, affect or interfere with the Event, the participant concerned will be immediately disqualified from participating in the Event, and the Organiser reserves all rights to pursue the matter. To avoid disorder, the Organiser reserves the discretion to refuse participation by any person who affects the conduct of the Event.

1.12 The Event is held in Hong Kong. These Terms and Conditions and any dispute arising out of or in connection with the Event shall be governed by and construed in accordance with the laws of Hong Kong. Participants agree to submit to the non-exclusive jurisdiction of the courts of Hong Kong, without prejudice to the Organiser’s right to commence legal proceedings in any other court of competent jurisdiction.

1.13 Employees and family members of Chinese Pharmaceuticals (Hong Kong) Limited, and employees and family members of its advertising, promotional and event agencies, are not eligible to participate in any gift redemption or promotional activities for the sake of fairness.

2. Game Card, Stamp and Gift Redemption Mechanism

2.1 Game Card Rules:

2.1.1 Each participant may collect one game card only on-site. Collection on behalf of another person, transfer or repeated collection is not permitted.

2.1.2 Each game card may collect a maximum of three stamps only. Stamps may not be transferred, resold or exchanged for cash.

2.1.3 Participants may obtain stamps by completing the following items:

2.1.3.1 Participation in the “Joint Care Bowling Challenge Station” or “Lantern Riddle Guessing Game” may earn one stamp. If both items are participated in, the two items together may earn a maximum of one stamp only.

2.1.3.2 Participation in the “Tiger Milk Mushroom Ring Toss” may earn one stamp.

2.1.3.3 Completion of the “Skin Test Station” may earn one stamp.

2.1.3.4 Completion of the “Blood Pressure Test Station” may earn one stamp.

2.1.3.5 Successful registration for the “Chinese Pharm Star Program” may earn one stamp.

2.1.4 Even if a participant participates in more than three activities, each game card may collect a maximum of three stamps only.

2.2 Redemption of “Premium Gift Pack” and “Mini Fan”:

2.2.1 After collecting three valid stamps, participants may redeem one “Premium Gift Pack” and one “Mini Fan” at the “Star Zone”.

2.2.2 The “Premium Gift Pack” includes:

2.2.2.1 One WholeLove Plant-Based Omega 3-6-7-9 trial pack.

2.2.2.2 One WholeLove Vitamin B Complex trial pack.

2.2.2.3 One WholeLove Astaxanthin, Bilberry, Lutein & Zeaxanthin Extract trial pack.

2.2.2.4 One Noto Tiger Milk Mushroom product coupon.

2.2.2.5 One WholeLove MED EGT MESOPDRN product coupon.

2.2.2.6 One WholeLove Cardio Care Nutrition Formula / Joint Ease Goat's Milk Powder product coupon.

2.2.3 The “Premium Gift Pack” and “Mini Fan” are limited to a total of 1,500 sets during the 3-day Event period. Daily quantities are limited and available on a first-come, first-served basis while stocks last.

2.2.4 Each person may redeem once only. Upon redemption, staff will collect or stamp the game card to cancel it. A cancelled game card may not be reused.

2.2.5 The Organiser is not the manufacturer, supplier or service provider of the “Mini Fan” or any third-party gift. All enquiries, complaints or claims relating to the quality, functions, safety, warranty, maintenance, specifications, instructions for use, after-sales service and any other matters concerning third-party gifts shall be made directly to the relevant manufacturer, supplier or service provider. Except where liability cannot be excluded by law, the Organiser makes no express or implied warranty in respect of any third-party gift and shall not assume any legal liability or compensation for its quality, suitability, safety, loss, damage, delay, defect or any loss, injury, costs or liability arising from the use of such gifts.

2.2.6 All gifts, once distributed, are non-returnable, non-exchangeable, non-transferable and may not be exchanged for cash, gift vouchers, products or services.

2.2.7 In case of any dispute, including but not limited to eligibility, validity of stamps, authenticity of receipts, eligibility for gift and premium redemption, quantity of gifts, event arrangements, interpretation of terms or any omitted matters, the Organiser reserves the right to make the final and binding decision, and participants shall not raise any objection.

3. Rules and Rewards for Each Game and Health Experience Zone

3.1 Joint Care Bowling Challenge Station

3.1.1 Participant Limit: Each person may play once only, one person each time, with a time limit of approximately 2 minutes.

3.1.2 Gameplay: Participants will have 8 throwing opportunities within 1 minute to roll bowling balls into scoring zones with different points.

3.1.3 Reward: Upon completion of the game, participants may receive one game stamp and one WholeLove sticker.

3.1.4 Gift quantities are limited and available on a first-come, first-served basis while stocks last.

3.1.5 If the participant also participates in the “Lantern Riddle Game”, the two items together may earn a maximum of one stamp only.

3.2 Lantern Riddle Guessing Game

3.2.1 Participant Limit: Each person may play once only, one person each time, with a time limit of approximately 3 minutes.

3.2.2 Gameplay: 6 sets of question sheets comprising a total of 60 lantern riddles will be provided on-site, with 10 questions in each set. Participants only need to complete answering 10 questions, regardless of whether the answers are correct.

3.2.3 Reward: Upon completion of the game, participants may receive one game stamp and one WholeLove sticker.

3.2.4 Gift quantities are limited and available on a first-come, first-served basis while stocks last.

3.2.5 If the participant also participates in the “Joint Care Bowling Challenge Station”, the two items together may earn a maximum of one stamp only.

3.3 Tiger Milk Mushroom Ring Toss

3.3.1 Participant Limit: Each person may play once only, one person each time, with a time limit of approximately 1 minute.

3.3.2 Gameplay: Participants will receive 10 rings and shall toss the rings onto the target within 1 minute.

3.3.3 Reward: Upon completion of the game, participants may receive one Noto Tiger Milk Mushroom product tasting sample, one game stamp and one WholeLove sticker.

3.3.4 Gift quantities are limited and available on a first-come, first-served basis while stocks last.

3.4 Skin Test Station

3.4.1 Participant Limit: Each person may take the test once only, one person each time, with a testing time of approximately 3 minutes.

3.4.2 Experience Content: Personalised skin analysis will be provided to assess skin condition, skin age comparison and daily skincare recommendations.

3.4.3 Reward: Upon completion of the test, participants may receive one pack of WholeLove MED EGT MESOPDRN trial sample, one WholeLove sticker and one game stamp.

3.4.4 Health Disclaimer: Health Disclaimer: This test is for general health assessment and lifestyle reference only and does not constitute, nor should it be regarded as, any medical, diagnostic, therapeutic, nursing, pharmaceutical or professional advice. Participants should assess for themselves whether their physical, skin and health conditions are suitable for taking the test. If a participant has any illness, allergy, is pregnant, uses medication, is undergoing treatment or has any questions about the test, he/she should first consult a registered medical practitioner or qualified professional. If a participant feels unwell before, during or after the test, he/she should immediately stop participating and seek medical assistance on his/her own. If a participant has obvious skin inflammation or infectious wounds, the Organiser has the right, for hygiene, safety or operational reasons, to refuse or suspend the provision of such contact-based test to any participant without assuming any liability.

3.4.5 Gift quantities are limited and available on a first-come, first-served basis while stocks last.

3.5 Blood Pressure Test Station

3.5.1 Participant Limit: Each person may take the test once only, one person each time, with a testing time of approximately 3 minutes.

3.5.2 Experience Content: Blood pressure measurement will be provided for a preliminary understanding of basic cardiovascular health status.

3.5.3 Reward: Upon completion of the test, participants may receive one pack of WholeLove Joint Ease Goat's Milk Powder / Cardio Care Nutrition Formula tasting sample, one WholeLove sticker and one game stamp.

3.5.4 Health Disclaimer: This test is for general health assessment and lifestyle reference only and does not constitute, nor should it be regarded as, any medical, diagnostic, therapeutic, nursing, pharmaceutical or professional advice. Measurement results may be affected by the equipment, environment, posture, time and individual physical condition, and may not reflect a complete or accurate health condition. Participants should assess for themselves whether they are suitable to take the test. If a participant has any illness, is pregnant, uses medication, is undergoing treatment or has any questions about the test results, he/she should consult a registered medical practitioner or qualified professional. If a participant feels unwell, he/she should immediately stop the test and seek medical assistance on his/her own. If a participant has obvious skin inflammation or infectious wounds, the Organiser has the right, for hygiene, safety or operational reasons, to refuse or suspend the provision of such contact-based test to any participant without assuming any liability.

3.5.5 Gift quantities are limited and available on a first-come, first-served basis while stocks last.

3.6 Chinese Pharm Star Program

3.6.1 Participants may register to join the “Chinese Pharm Star Program” on-site free of charge.

3.6.2 Upon completing the registration on-site, participants may receive 50 Star Program points, one bottle of 30-capsule fish oil and one game stamp. The relevant points will be stored in the WhatsApp “Chinese Pharm Star Program” account.

3.6.3 Registration for the “Chinese Pharm Star Program” shall be subject to the relevant program terms and conditions. If a participant does not meet the registration eligibility requirements, the Organiser has the right to refuse to issue the relevant points and/or gifts.

3.6.4 Gift quantities are limited and available on a first-come, first-served basis while stocks last.

4. Terms for Redemption of Purchase Premiums at Designated Mannings Stores

4.1 Designated Store Scope: During the Event period, namely from 25 September 2026 to 27 September 2026, customers who purchase designated products at the following three designated Mannings stores are eligible to participate in the redemption of purchase premiums:

• Mannings Kai Tin Shopping Centre Store: Shop 228, 2/F, Kai Tin Shopping Centre, Lam Tin, Kowloon.
• Mannings Sceneway Plaza Store: Shop L3-1, Level 3, Sceneway Plaza, 8 Sceneway Road, Lam Tin, Kowloon.
• Mannings Tak Tin Shopping Centre Store: Shop 103, 1/F, Tak Tin Shopping Centre, 223 Pik Wan Road, Lam Tin, Kowloon.

4.2 Designated Products:

• WholeLove Cardio Care Nutrition Formula (750g).
• WholeLove Joint Ease Goat's Milk Powder (750g).
• WholeLove MED EGT MESOPDRN (60 capsules).
• Noto Tiger Milk Mushroom Cough Relief (16 sachets).

4.3 Spending Threshold Premium Redemption: Customers must present the original single machine-printed Mannings receipt issued by any of the above three designated stores for the purchase of designated products during the period from 25 September 2026 to 27 September 2026, and redeem in person at the event venue at the Atrium, 2/F, Kai Tin Shopping Centre, Lam Tin, Kowloon on or before 7:00 p.m. on 27 September 2026. Late redemption will be invalid.

4.3.1 For every purchase of 3 designated products, one “VACA Stainless Steel Vacuum Slim Bottle 450mL” valued at HK$118 may be redeemed free of charge.

4.3.2 For every purchase of 6 designated products, one “Buffalo Premium Cook I Stainless Steel Capsulated Bottom Saucepan with Glass Lid 18cm / 2L” valued at HK$436 may be redeemed free of charge.

4.3.3 The number of premiums redeemable may be calculated cumulatively according to the number of designated products purchased on a single receipt. For example, a single receipt showing the purchase of 12 designated products may redeem 4 stainless steel vacuum flasks or 2 easy-clean lidded saucepans. The actual redemption combination shall be subject to on-site stock availability and staff confirmation.

4.3.4 All premium redemptions shall be calculated based on a single receipt only. Combining receipts is not permitted.

4.4 Receipt Verification and Premium Redemption Rules:

4.4.1 All receipts used for redemption must be original machine-printed receipts issued by the designated Mannings stores from 25 September 2026 to 27 September 2026, and must clearly state the merchant name, purchase date, time and number of designated products purchased. Receipts must be verified by the Organiser’s staff before they are valid. Mannings online store invoices, reprinted receipts, photocopies, damaged receipts or electronic screenshots will not be accepted.

4.4.2 Receipts may not be split or combined for calculation. Each receipt may be used for redemption once only. Receipts used for redemption will be stamped for record purposes. Stamped receipts may not be reused.

4.4.3 Premiums, once distributed, are non-returnable, non-exchangeable, non-transferable and may not be exchanged for cash.

4.4.4 Premium quantities are limited and available on a first-come, first-served basis while stocks last.

5. Disclaimer and Safety Guidelines

5.1 Personal Safety Responsibility and Limitation of Liability: By entering the event venue and participating in the Event, participants confirm and accept that the Event may involve risks relating to queuing, crowd flow, games, tasting, product trials, tests and other general public activities, and agree to assume all risks of participating in the Event at their own responsibility. Participants shall safeguard their personal belongings, take care of accompanying children, elderly persons or other accompanying persons, and comply with the instructions of on-site staff, mall management and relevant parties. Except for gross negligence of the Organiser or liabilities that cannot be excluded by law, the Organiser and its affiliated companies, employees, agents, contractors and partners shall not assume any liability for any injury, illness, allergy, loss, damage, misplacement, delay, costs, expenses or any direct, indirect, incidental or consequential loss.

5.2 Disclaimer for Allergy in Relation to Tasting and Product Trials: Tasting samples, skincare trial samples or other product samples distributed on-site are provided for participants to decide at their own discretion whether to use or consume. Participants should carefully read the product packaging, ingredients, labels, warnings and instructions for use before using or consuming the products, and should assess for themselves whether their health condition, history of food allergy or drug sensitivity, skin sensitivity, medical history, pregnancy or medication use is suitable. If a participant has any questions regarding any product ingredient or reaction after use, he/she should first consult a registered medical practitioner or qualified professional. Except where liability cannot be excluded by law, the Organiser shall not be liable for, nor make any compensation in respect of, any reaction, loss or liability arising from allergic reactions due to individual constitution, misuse, excessive use, failure to use as directed, or defects in third-party products.

5.3 Hygiene Arrangements: The skin testing equipment and blood pressure monitors will be surface-cleaned and disinfected regularly. If a participant has obvious skin inflammation, wounds or infectious skin conditions, the Organiser has the right to suspend or refuse to provide the relevant contact-based test. The Organiser shall not assume any legal liability arising from a participant’s personal health condition or personal negligence.

5.4 Crowd and Order Management: To maintain smooth passage in the mall and public safety, staff have the right to control queuing crowds. In the event of unforeseen incidents or on-site disorder, the Organiser has the right to require relevant persons to leave the venue or to end the operation of the relevant booth early.

5.5 Participant Undertaking and Indemnity: Participants shall comply with these Terms and Conditions, on-site instructions and all applicable laws and regulations, and shall not engage in any fraudulent, abusive or disorderly conduct, infringement of the rights of others, or any conduct that damages the reputation of the Organiser. If, due to a participant’s breach of these Terms and Conditions, provision of false information, improper use of products or gifts, unlawful conduct or negligence, the Organiser or its affiliated companies, employees, agents, contractors or partners suffer any claim, loss, liability, costs or expenses, the participant agrees to fully indemnify and hold them harmless.

6. Personal Data Privacy Statement

6.1 Personal data provided by participants when registering for the “Chinese Pharm Star Program”, participating in various health tests, redeeming gifts, or making any registration, enquiry or interaction related to the Event will be handled by the Organiser in accordance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) and its Personal Data Protection Policy. Such personal data may be used for identity and eligibility verification, event management, queuing and redemption arrangements, issuance of gifts and points, customer service, handling of enquiries or complaints, internal records, legal and compliance purposes, and, where consent has been obtained from the participant or where permitted by law, future health information, membership communications and marketing purposes. Participants confirm that the information provided by them is true, accurate and complete, and agree that the Organiser may, where necessary, disclose or transfer such information to its affiliated companies, agents, contractors, service providers, partners or third parties as required by law for the purposes set out above.

6.2 Star Program Account Points Terms and Conditions:
https://www.chinesepharm.com.hk/en/pages/chinese-pharm-star-program-account-points-terms-and-conditions

6.3 Star Program Account Points Redemption Guidelines:
https://www.chinesepharm.com.hk/en/pages/chinese-pharmaceuticals-hk-star-program-account-points-redemption-guidelines

6.4 Personal Data Protection Policy of Chinese Pharmaceuticals (Hong Kong) Limited:
https://www.chinesepharm.com.hk/en/pages/chinese-pharm-privacy-policy

7. Dispute Resolution

In relation to the terms and conditions of the Event, game rules, eligibility, validity of stamps or receipts, eligibility for gift and premium redemption, quantity of premiums, event arrangements, any errors, omissions, disputes or interpretation of terms, the Organiser Chinese Pharm reserves the right, to the fullest extent permitted by law, to make the final and binding decision. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid, unlawful or unenforceable, the validity, legality and enforceability of the remaining provisions shall not be affected. The Organiser reserves the right to amend these Terms and Conditions at any time, and the amended version shall take effect immediately upon publication.